Candidates must schedule and take the certification examination within 90 calendar days of registering. Candidates who fail to schedule an appointment within 90 days forfeits the application and all fees paid to take the examination. A complete application and full examination fee are required to reapply for the examination.
How do I Schedule a PSI exam?
PSI provides two easy methods to schedule test appointments:
- Online via the Certification Portal
-
Phone by calling our Candidate Service Center 858-875-3688
Below are instructions for scheduling a certification exam AFTER registration. If you have not registered or are not sure, visit this article.
Once the registration process is complete, the Certification Portal home page will display the exam for which that registration has been completed.
1. To schedule, click Schedule Exam:
2. You will be directed to the AHA page in PSI’s portal. Click View Available Tests:
3. You will see the exam that you successfully registered for. Select the exam you’re eligible for:
The top of the page provides the date that your 90-day eligibility expires. Frequently Asked Questions is also listed.
4. Click Continue Booking:
5. Confirm the Test Language is correct.
6. Select Online Proctored (Live) to take your exam remotely on your computer.
For additional details on the requirements for online proctored exams, read the FAQs.
If you wish to take the exam onsite at a PSI testing center, refer the the Certification Exam Scheduling (Onsite Testing) instructions.
7. Once your format is selected, click Continue Booking.
8. Select your time zone from the dropdown menu. Click Find.
8. You are now on a page with a calendar to select your date for the exam. Once a date is selected, the available times will appear. Select the desired time and click Book This Time Slot.
If you selected live online (remote proctoring), check your system's compatibility. Please note that you should do the compatibility test on the computer you will use during remote proctoring.
9. Once a date is selected, the available times appear. Select the desired time and click Book This Time Slot to complete the booking:
10. You will see a confirmation page. After checking your system's compatibility and reviewing your booking, check the box indicating you agree to the company's Terms of Use and Privacy Notice. Select Confirm Booking:
You then receive a confirmation email with your exam details, and the testing center receives your time.
After reviewing your booking,
Need to reschedule?