This list contains support contact information for AHA’s products, services, and other resources. For further assistance, email AHA or call 800-424-4301 8AM-5PM CT, Monday through Friday.
Products, Services, and Orders
- Data Products: Support for AHA Annual Survey Database™, AHA DataQuery™, AHA Guide®, AHA Hospital Statistics™, Healthcare IT Database™, and TrendWatch Chartbook
- Email: support@aha.org
- eBooks: Access and order support for ebooks and PDF publications
- Email: helpebooks@aha.org
- Printed Books: Support for printed books and publications
- Email: AHA@brightkey.net
- Phone: 800-242-2626
- Resource Center: This fee-based service offers information and data retrieval.
- Website (includes a list of services)
- Contact form
- Email: rc@aha.org
- Billing and Coding: Support for questions on ICD-10-CM, UB-04, or coding products and webinars.
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- Coding Clinic Advisor: www.codingclinicadvisor.com
- Coding and ICD-10-CM: CodingClinicSupport@aha.org
- Coding webinars: CodingWebinars@aha.org
- Billing and UB-04: ub04@aha.org
- ICD-10-CM or UB-04 publications: helpebooks@aha.org
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- Team Training: Support for the TeamSTEPPS program
- Email: TeamTraining@aha.org
- Phone: 312-422-2609
Accounting
- Accounts Receivable: AccountsReceivable@aha.org
- Accounts Payable: AccountsPayable@aha.org
AHA Conferences
- AHA Annual Meeting: AHAregistration@aha.org
- AHA Leadership Summit: SummitRegistration@aha.org
- AHA Rural Health Care Leadership Conference: RuralRegistration@aha.org
Surveys
- Annual Survey Support: For hospitals that need support to complete the AHA Annual Survey
- Email: SurveySupport@aha.org
Trustee Services
Resources for hospital and health system boards and questions about the Trustee Insights newsletter.
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- Email: trustees@aha.org
Media
Email: media@aha.org (Please include details about your request and your deadline in your message.)
Certification Center
Supports testing and renewal for these certifications: CHC, CHFM, CMRP, CPHRM, MECH, CENP, CNML
- Email: certification@aha.org
- Phone: 312-422-3702
Professional Membership Groups (PMGs)
See this article for more information about PMG membership.
- ASHE (American Society for Health Care Engineering)
- General questions: ASHE@aha.org
- Education and event questions: ASHEeducation@aha.org
- Phone: 312-422-3800
- AHE (Association for the Health Care Environment)
- General questions: AHE@aha.org
- CHEST questions: CHEST@aha.org
- CSCT questions: CSCT@aha.org
- Pone: 312-422-3860
- ASHRM (American Society for Health Care Risk Management)
- General questions: ASHRM@aha.org
- Education and webinar questions: ASHRMed@aha.org
- Phone: 312-422-3980
- AHRMM (Association for Health Care Resource & Materials Management)
- Email: AHRMM@aha.org
- Phone: 312-422-3840
- SHSMD (Society for Health Care Strategy and Market Development)
- Email: SHSMD@aha.org
- Phone: 312-422-3888
- AONL (American Organization for Nursing Leaders)
- Email: AONL@aha.org
- Phone: 312-422-2800