Support Contacts for AHA's Products, Services, and Resources

This list contains support contact information for AHA’s products, services, and other resources. For further assistance, email AHA or call 800-424-4301 8AM-5PM CT, Monday through Friday.

Products, Services, and Orders 

• Data Products: Support for AHA Annual Survey Database™, AHA DataQuery™, AHA Guide®, AHA Hospital Statistics™, Healthcare IT Database™, and TrendWatch Chartbook
  • Email: [e-mail]
• eBooks: Access and order support for ebooks and PDF publications
  • Email: [e-mail]
• Printed Books: Support for printed books and publications
  • Email: [e-mail]
  • Phone: [phone]
• Resource Center: This fee-based service offers information and data retrieval.
  • Website (includes a list of services)
  • Contact form
  • Email: [e-mail]
• Billing and Coding: Support for questions on ICD-10-CM, UB-04, or coding products and webinars.
  • • Coding Clinic Advisor: www.codingclinicadvisor.com
    • Coding and ICD-10-CM: [e-mail]
    • Coding webinars: [e-mail]
    • Billing and UB-04: [e-mail]
    • ICD-10-CM or UB-04 publications: [e-mail]
• Team Training: Support for the TeamSTEPPS program
  • Email: [e-mail]
  • Phone: [phone]

Accounting

• Accounts Receivable: [e-mail]
• Accounts Payable: [e-mail]

AHA Conferences

• AHA Annual Meeting: [e-mail]
• AHA Leadership Summit: [e-mail] 
• AHA Rural Health Care Leadership Conference: [e-mail]

Surveys

• Annual Survey Support: For hospitals that need support to complete the AHA Annual Survey
  • Email: [e-mail] 

Trustee Services

Resources for hospital and health system boards and questions about the Trustee Insights newsletter.

• • Email: [e-mail] 

Media

AHA's Press Center

Email: [e-mail] (Please include details about your request and your deadline in your message.)

 

Certification Center

Supports testing and renewal for these certifications: CHC, CHFM, CMRP, CPHRM, MECH/SRMECH, CENP, CNML. More information found here.

Professional Membership Groups (PMGs)

See this article for more information about PMG membership.

ASHE (American Society for Health Care Engineering)

• • General questions: [e-mail] 
  • Education and event questions: [e-mail]
  •  Phone: [phone]

AHE (Association for the Health Care Environment)

• • General questions: [e-mail]
  • CHEST questions: [e-mail]
  • CSCT questions: [e-mail]
  • CNACC questions: [e-mail] 
  • Phone: [phone]

ASHRM (American Society for Health Care Risk Management)

• • General questions: [e-mail]
  • Education and webinar questions: [e-mail]
  • Phone: [phone]

AHRMM (Association for Health Care Resource & Materials Management)

• • Email: [e-mail]
  • Phone: [phone]

SHSMD (Society for Health Care Strategy and Market Development)

• • Email: [e-mail]
  • Phone: [phone]

AONL (American Organization for Nursing Leaders)

• • Email: [e-mail]
  • Phone: [phone]