If you do not receive the confirmation code email when resetting your password, check your junk-mail folder. If the email cannot be found in your junk-mail or spam folder, the email address linked to your user account may be incorrect. Email ahahelp@aha.org with your full name, city, state, org affiliation, and new and previous email address(es) that may be in AHA's records, or call 800-424-4301 between 8AM-5PM CT Monday-Friday for additional help.